Four-year-old Emily is deaf and uses British Sign Language (BSL) to communicate. When her mother, Tanya Andrews, took her and her six-year-old brother Hugo to see Santa ahead of the Christmas holiday, one elf made a lasting impression on Emily and her family. The family from Goole, East Yorkshire, England, shared the heartfelt story of how Melanie Boyeson, aka Holly the Elf,  helped Emily tell Santa exactly what she wants for Christmas.

In a sweet video capturing the moment shared by the SWNS outlet, Boyeson translated as Emily detailed that she was hoping to receive a doll, a stroller, earrings and a ring on Christmas morning. Speaking with SWNS, Emily's mother Tanya, 35, said, "It was just a magical experience. Emily being able to communicate freely with the elf and tell Santa what she wanted was just amazing." She added, "After the experience I was in tears, it was so magical to see Emily’s face light up." Tanya shared that they had previously taken Emily to meet Santa each year and were always promised to be connected with a worker who knew sign language, but it never worked out. Although this time around, Emily's mother noted that Boyeson "was so encouraging," despite Emily being "a little bit shy, probably because she’s never been able to communicate with Santa before." Tanya added that she could finally "be in the moment" and watch her daughter's excitement, saying "I was able to enjoy it instead."

The special moment, according to SWNS, was made possible Airmyn Park Primary School and the school's headteacher, Natalie Dodds, who put out an ask for help after hearing about Tanya's struggle. "Through the power of Facebook we found Holly the Elf, whose real name is Melanie Boyeson, and she volunteered to visit our grotto and interpret for Emily," Dodds said, per the outlet. "Even though Emily isn’t a pupil here, she is part of our extended school family. As a small school, we are privileged to be able to embrace the wider school and village community, and we wanted to provide this experience for Emily."